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"Very poor service. Indifferent booking operator, taxi was 15 minutes late picking us up and driver didn't know how to get us to our destination and didn't have sat nav. We had to get him to drop us off at a taxi rank and use someone else - and paid Â£30 for the privilege. We made the booking in advance and advised the operator we needed to get from Tonbridge to an address in Sevenoaks, the driver's excuse was that "I only know my way around the local area and that is all yo"